Terms of Service

Last Updated: May 15, 2025

1. Acceptance of Terms

Welcome to Dia. These Terms of Service ("Terms") govern your access to and use of the Dia digital assistant service, including any associated websites, applications, and content (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

2. Changes to Terms

We may modify these Terms at any time. We will provide notice of any material changes by posting the updated Terms on our website or through the Service. Your continued use of the Service after such modifications constitutes your acceptance of the modified Terms.

3. Eligibility

You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that you meet this eligibility requirement and that you have the legal capacity to enter into these Terms.

4. Account Registration

To use certain features of the Service, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account credentials and for all activities that occur under your account.

5. Service Description

Dia is a voice- and text-based AI assistant designed to help users manage communication, organize their day, and enhance productivity. The Service utilizes artificial intelligence and may integrate with third-party services, including but not limited to Google APIs (such as Gmail for reading/composing emails, Google Calendar for managing events, and Google People API for contacts), to provide its features. These features may include email management, calendar scheduling, task reminders, contact management, and other productivity tools.

6. Use of Third-Party APIs and Services

To provide certain functionalities, Dia integrates with third-party services, including Google APIs (Gmail, Google Calendar, Google People API). By using these functionalities and connecting your third-party accounts, you grant Dia permission to access, process, and store data from these services on your behalf, in accordance with your account settings and the permissions you grant.

Your use of such third-party services through Dia is also subject to the terms and conditions and privacy policies of those third-party providers (e.g., Google's Terms of Service and Privacy Policy). Dia is not responsible for the data practices, actions, or omissions of any third-party service providers. You are responsible for reviewing and complying with any applicable third-party terms.

Dia's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

7. User Content

You retain ownership of any content you submit, post, or display through the Service ("User Content"). By providing User Content to the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, modify, create derivative works based on, distribute, publicly display, and publicly perform your User Content for the purposes of operating and providing the Service.

You represent and warrant that you have all rights necessary to grant the licenses above and that your User Content does not violate any third-party rights or applicable laws.

8. Artificial Intelligence (AI) Usage

The Service incorporates artificial intelligence (AI) to provide and enhance its features. Your use of AI-powered features is subject to the following:

  • User Responsibility: You are responsible for the instructions, queries, and data you provide to the AI features ("Inputs"). You represent and warrant that your Inputs will not violate any applicable laws or third-party rights.
  • AI Output: The Service may generate suggestions, text, or other content based on your Inputs ("Outputs"). While we strive for accuracy, AI Outputs may contain errors, inaccuracies, or be incomplete. Outputs are provided for informational purposes and should not be solely relied upon without independent verification, especially for critical decisions. Dia is not liable for any reliance placed on AI Outputs.
  • No Guarantees: AI is a rapidly evolving field. We do not guarantee any specific level of performance, accuracy, or availability of AI features.
  • Prohibited AI Use: You agree not to use the AI features of the Service to:
    • Generate or disseminate illegal, harmful, abusive, harassing, defamatory, or obscene content.
    • Create content that infringes upon any third party's intellectual property rights or privacy rights.
    • Generate misinformation, disinformation, or spam.
    • Attempt to discover or reverse-engineer the underlying AI models or algorithms.
  • Ownership of AI Output: Subject to your ownership of your User Content (including Inputs), Dia retains all rights, title, and interest in and to any AI models and general algorithms. As between you and Dia, and to the extent permitted by applicable law, you own the specific Outputs generated for you through your use of the Service, subject to your compliance with these Terms. However, you acknowledge that similar or identical Outputs may be generated for other users based on their Inputs.

9. Prohibited Conduct

You agree not to:

  • Use the Service for any illegal purpose or in violation of any laws
  • Violate or infringe other people's intellectual property, privacy, or other rights
  • Interfere with or disrupt the Service or servers or networks connected to the Service
  • Attempt to gain unauthorized access to any part of the Service
  • Use the Service to transmit viruses, malware, or other harmful code
  • Engage in automated use of the system, such as using scripts to send messages, beyond the intended functionality of the AI features
  • Impersonate any person or entity or falsely state or misrepresent your affiliation
  • Collect or store personal data about other users without their consent
  • Violate any specific prohibitions related to AI usage as outlined in Section 8.

10. Intellectual Property Rights

The Service and its original content, features, and functionality are owned by Dia and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. You may not copy, modify, create derivative works of, publicly display, publicly perform, republish, or transmit any of the material obtained through the Service without our prior written consent.

11. Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease.

12. Disclaimer of Warranties

THE SERVICE, INCLUDING ALL AI FEATURES AND OUTPUTS, IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE OR ITS AI FEATURES WILL BE UNINTERRUPTED, ERROR-FREE, ACCURATE, RELIABLE, COMPLETE, OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ACKNOWLEDGE THAT YOUR USE OF THE SERVICE AND RELIANCE ON ANY AI-GENERATED OUTPUTS IS AT YOUR SOLE RISK.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL Dia, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE, INCLUDING ITS AI FEATURES; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; (III) ANY CONTENT OR OUTPUTS OBTAINED FROM THE SERVICE, INCLUDING AI-GENERATED OUTPUTS; (IV) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US, IF ANY, FOR ACCESS TO OR USE OF THE SERVICE DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE DATE OF YOUR CLAIM OR ONE HUNDRED INDIAN RUPEES (INR 100), WHICHEVER IS GREATER.

14. Indemnification

You agree to defend, indemnify, and hold harmless Dia and its officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Service or your violation of these Terms.

15. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by arbitration in Bengaluru, India, before a sole arbitrator. The arbitration shall be administered by [Arbitration Centre - e.g., Bangalore International Mediation, Arbitration and Conciliation Centre (BIMACC)] pursuant to its Rules of Arbitration. The language of the arbitration shall be English. Judgment on the Award may be entered in any court having jurisdiction. This clause shall not preclude parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction.

Alternatively, and at Dia's sole discretion, any dispute arising from or relating to these Terms or your use of the Service may be subject to the exclusive jurisdiction of the competent courts located in Bengaluru, Karnataka, India, and you consent to the personal jurisdiction of such courts.

16. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.

17. Grievance Redressal

In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and any other applicable laws, if you have any grievances or concerns regarding the Service, its content, or these Terms, you may contact our Grievance Officer:

Sridipto Ghosh
Email: sri@lbtf.tech
Address: 23, 4th Main Rd, Vinayaka Nagar, Vibhutipura, Bengaluru, Karnataka 560037, India

18. Contact Information

If you have any questions about these Terms, please contact us at:

Email: support@mydia.app
Address: 23, 4th Main Rd, Vinayaka Nagar, Vibhutipura, Bengaluru, Karnataka 560037, India